Shipping Policies

  • All prices listed are for the Continental United States only.  Due to taxing and varying customs policies between countries, I no longer ship outside of the United States.
  • Be sure the e-mail address linked to your PayPal account is valid and current.  If the e-mail address associated with your PayPal account is no longer valid and/or bounces back, your purchase will be cancelled and your payment refunded via your original method of purchase on PayPal.
  • FedEx requires a valid phone number for shipping.  If an attempt is made to contact you and no response is received, your purchase will be cancelled and your payment refunded via your original method of purchase on PayPal.
  • How are my items shipped?  All items are shipped USPS or FedEx Home Delivery. All items are insured for the full price of the artwork.  Items shipped via FexEx Home Delivery will require a signature upon delivery & a valid phone number.
  • When will my items ship?  Most items are shipped within 2-3 business days.  Photography and art prints produced by a professional partnership lab may take around 2-3 weeks in the US to receive, depending upon your location.  Due to the custom nature of photography and art prints, lab purchases are non-refundable.
  • How are my items packaged?  All items are professionally packaged and wrapped for maximum protection during the shipping process.  Artwork on paper shipped directly from my studio is shipped protected in an archival plastic sleeve.  Smaller artwork on paper ships flat; larger artwork on paper ships rolled in a tube.  Stretched canvas paintings are professionally boxed/packaged.
  • Green Shipping.  Whenever possible, I re-use packing materials for shipping. Only quality packing materials are re-used. Smaller packages are often taken to the post office on foot or bike, conserving fuel and reducing emissions.

Return Policy

If you are not absolutely thrilled with your online purchase, please contact me within 1 week for a return or exchange.  *Please note:  There are NO RETURNS on Commissions/Custom Artwork.  See “Commissioning a Painting–What To Expect”.

  • Customers have one week from receipt of shipment to return or exchange artwork.
  • Customers are responsible for the return shipping fee.

Damages

Great care is taken to properly package items to prevent damage during shipping.  If your item does arrive damaged, contact me within 48-72 hours so we can begin processing your claim.  Please keep all packaging together for inspection purposes.  Document the damage with digital photos.  All packages are fully insured for the price of the artwork.

No Return Items

There are no returns or refunds on commissioned (custom) artwork or commissioned (custom) jewelry.

There are no returns or refunds on lab produced fine art photography.